Privacy Policy and Terms & Conditions
Privacy policy:
Your privacy is important to us. This Privacy Policy explains how LALLALAND collects, uses, and protects your information when you visit our website or make a purchase.
Information We Collect
We may collect personal information such as:
- Your name, email, phone number, and address
- Payment details (processed securely via third-party providers)
- Information collected via cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and ship your orders
- Communicate with you regarding your purchases or support queries
- Send marketing updates if you’ve opted in (you can unsubscribe anytime)
Sharing Your Information
We do not sell or rent your personal data. We may share your info with service providers (e.g. payment processors, courier companies) only to fulfill your order.
Data Security
We take reasonable measures to protect your data. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing emails at any time
Cookies
Our website uses cookies to enhance your experience. You can disable cookies in your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date.
Contact Us
If you have questions about your data or this policy, please contact us on our Contact us page.
Terms & Conditions
Welcome to LALLALAND! By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
Use of Website
This website is operated by LALLALAND. By browsing, purchasing, or interacting with our site, you confirm that you are at least 18 years old or have the permission of a parent or guardian.
Products & Descriptions
We strive to display our products and their colors as accurately as possible. However, due to screen differences and the handmade nature of our products, slight variations may occur. Small imperfections are part of the charm and uniqueness of our handmade pieces.
Pricing & Payment
All prices are listed in ZAR. Payment must be made in full at the time of purchase through our secure checkout.
Shipping & Delivery
Orders are processed within 3 business days. Delivery times may vary depending on your location. LALLALAND is not responsible for delays caused by couriers.
Returns & Exchanges
Please contact us within 7 days of receiving your order for returns & exchanges.
Intellectual Property
All content, designs, and images on this website are the property of LALLALAND and may not be used, copied, or reproduced without permission.
Liability
LALLALAND shall not be held liable for any damages arising from the use or misuse of our products or website.
Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Continued use of the site constitutes acceptance of these changes.