Privacy Policy and Terms & Conditions

Privacy policy:

Your privacy is important to us. This Privacy Policy explains how LALLALAND collects, uses, and protects your information when you visit our website or make a purchase.

Information We Collect

We may collect personal information such as:

  • Your name, email, phone number, and address
  • Payment details (processed securely via third-party providers)
  • Information collected via cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Communicate with you regarding your purchases or support queries
  • Send marketing updates if you’ve opted in (you can unsubscribe anytime)

Sharing Your Information

We do not sell or rent your personal data. We may share your info with service providers (e.g. payment processors, courier companies) only to fulfill your order.

Data Security

We take reasonable measures to protect your data. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Opt out of marketing emails at any time

Cookies

Our website uses cookies to enhance your experience. You can disable cookies in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date.

Contact Us

If you have questions about your data or this policy, please contact us on our Contact us page.


Terms & Conditions

Welcome to LALLALAND! By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

Use of Website

This website is operated by LALLALAND. By browsing, purchasing, or interacting with our site, you confirm that you are at least 18 years old or have the permission of a parent or guardian.

Products & Descriptions

We strive to display our products and their colors as accurately as possible. However, due to screen differences and the handmade nature of our products, slight variations may occur. Small imperfections are part of the charm and uniqueness of our handmade pieces.

Pricing & Payment

All prices are listed in ZAR. Payment must be made in full at the time of purchase through our secure checkout.

Shipping & Delivery

Orders are processed within 3 business days. Delivery times may vary depending on your location. LALLALAND is not responsible for delays caused by couriers.

Returns & Exchanges

Please contact us within 7 days of receiving your order for returns & exchanges.

Intellectual Property

All content, designs, and images on this website are the property of LALLALAND and may not be used, copied, or reproduced without permission.

Liability

LALLALAND shall not be held liable for any damages arising from the use or misuse of our products or website.

Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Continued use of the site constitutes acceptance of these changes.